At EventFlows, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
- Personal information you provide when creating an account (name, email, phone number)
- Payment information processed securely through our payment partners
- Event preferences and browsing history to personalize your experience
- Device information and IP address for security purposes
- Communications with our support team
2. How We Use Your Information
- Process ticket purchases and event registrations
- Send event reminders and important updates
- Personalize event recommendations based on your interests
- Improve our platform and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations
- All data is encrypted in transit using TLS 1.3
- Payment information is processed by PCI-compliant payment processors
- Regular security audits and penetration testing
- Access controls and employee training on data protection
- Incident response procedures for potential breaches
- Access your personal data at any time through your account settings
- Request correction of inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Object to certain data processing activities
- Essential cookies for site functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies (with your consent) for relevant ads
- You can manage cookie preferences in your browser settings
